The Wisdom of Keeping Middle Managers

“Been there, done that, bought the t-shirt.” It’s a phrase meant to express the speaker’s complete familiarity with a situation, and as you probably noticed, it definitely contains overtones of cynicism and exhaustion.  I’ll admit that I used it several times on my children as they were growing up.  And I’ve been tempted to use it in business situations, but have managed to hold my tongue. Middle managers have watched […]

The Tricky Art of Delegation

When our children were young and still living at home my wife and I would “delegate” some of the household chores.  Cleaning bathrooms, vacuuming, mowing the lawn and other duties were performed in exchange for allowances.  Their efforts did not always produce spectacular results, but the tasks were accomplished for the most part, and life lessons passed on. The growth and development of people is the highest calling of leadership. […]

Does Your Message Contain the Big Red Flag?

“I thought I’d reach out.” In the business world it’s a casual phrase that’s tossed around all the time. I thought I’d reach out to tell you a little bit about our company. I thought I’d reach out to see if we could set up a time to chat. I thought I’d reach out to give you one of our new white papers. I thought I’d reach out to introduce […]